Policy Policy

Who we are

Our website address is: https://first-aidtrainingservices.co.uk.

What personal data we collect and why we collect it


The forms used on this site store your submission in a secure database. Your details can be removed at any time by way of contacting info@first-aidtrainingservices.co.uk


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics (GA) to monitor our hits and provide you with the best experience whilst using our site. GA picks up information such as screen resolution, browser used, operating systems (OS) and which pages a user visits in a given session. To do this, GA places a small cookie on your computer when you visit the site, this cookie is also used to determine if you have visited our website before which gives us a better indication on who are returning users and who are new users. You can opt out to GA using a cookie by installing a GA blocker app on your browser.

Google Analytics does not store identifying data, but does store data including service providers and the approximate location of the user when accessing the website. It does this by using your IP address, however the IP address is not accessible to us as it violates GA’s Terms.

Who we share your data with

Your data will not be sold or shared with any third-party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Our Data Protection Office is Hugh Williams.

You can contact him at any time by emailing info@first-aidtrainingservices.co.uk, or by sending a letter to

First Aid Training Services Ltd
PO Box 171
St Ives
PE27 9DD


Additional information

How we protect your data

Our website and email databases are hosted with TSO Host, who provide top of the line security for all data stored on their servers. For more information please visit their website or contact them.


What third parties we receive data from

We receive non-identifying data from Google Analytics to help us provide you with a better experience when visiting our website.